2.1 KiB
2.1 KiB
Please consider the following before filing an issue
- If you are using NuGet Packages that start with
Microsoft.AspNet.SignalR, use the issue tracker at https://github.com/SignalR/SignalR to report the issue. This repository is for packages that start withMicrosoft.AspNetCore.SignalR(and NPM packages that start with@aspnet/signalr)
Please include as much of the following as you can in your bug report
- Versions of Server-Side NuGet Packages:
- Versions of Client-Side NuGet/NPM Packages:
- Are you using the C# client or the JavaScript client:
- The Server you are using (Kestrel/HttpSysServer/IIS/IIS Express/Azure Web App/etc.):
- The Operating System on the Server (Windows/Linux/macOS):
- The Operating System on the Client (Windows/Linux/macOS):
- The Browser on the client, if using the JavaScript client (IE/Chrome/Edge/Firefox/etc.):
- If possible, please collect Network Traces and attach them (please do not post them inline, use a service like Gist to upload them and link them in the issue)
- For either client you can use a tool such as Fiddler for this
- Many browsers allow you to capture Network Traces from their Dev Tools. See sample instructions for Chrome: https://support.zendesk.com/hc/en-us/articles/204410413-Generating-a-HAR-file-for-troubleshooting
- If possible, please collect logs from the client:
- Set the
loggeroption on yourHubConnectiontoLogLevel.Traceand find the logs in the Console tab of your Browser Dev Tools - Example:
new signalR.HubConnection(url, { logger: signalR.LogLevel.Trace })
- Set the
- If possible, please collect logs from the server:
- When using Kestrel/HttpSysServer, these are available on the Console by default
- When using IIS/IIS Express, these are available in Visual Studio in the "ASP.NET Core Web Server" section of the Output Window
- See https://docs.microsoft.com/en-us/aspnet/core/fundamentals/logging/?tabs=aspnetcore2x for more information
When in doubt, feel free to file the issue, we're happy to help answer questions. We also suggest using the asp.net-core-signalr tag on StackOverflow to ask questions.