diff --git a/.github/ISSUE_TEMPLATE.md b/.github/ISSUE_TEMPLATE.md index 923bedadaf..8d392b4614 100644 --- a/.github/ISSUE_TEMPLATE.md +++ b/.github/ISSUE_TEMPLATE.md @@ -12,15 +12,6 @@ repository is for packages that start with `Microsoft.AspNetCore.SignalR` (and N * The Operating System on the Server (Windows/Linux/macOS): * The Operating System on the Client (Windows/Linux/macOS): * The Browser on the client, if using the JavaScript client (IE/Chrome/Edge/Firefox/etc.): -* If possible, please collect Network Traces and attach them (please do not post them inline, use a service like [Gist](https://gist.github.com) to upload them and link them in the issue) - * For either client you can use a tool such as [Fiddler](https://www.telerik.com/fiddler) for this - * Many browsers allow you to capture Network Traces from their Dev Tools. See sample instructions for Chrome: https://support.zendesk.com/hc/en-us/articles/204410413-Generating-a-HAR-file-for-troubleshooting -* If possible, please collect logs from the client: - * Set the `logger` option on your `HubConnection` to `LogLevel.Trace` and find the logs in the Console tab of your Browser Dev Tools - * Example: `new signalR.HubConnection(url, { logger: signalR.LogLevel.Trace })` -* If possible, please collect logs from the server: - * When using Kestrel/HttpSysServer, these are available on the Console by default - * When using IIS/IIS Express, these are available in Visual Studio in the "ASP.NET Core Web Server" section of the Output Window - * See https://docs.microsoft.com/en-us/aspnet/core/fundamentals/logging/?tabs=aspnetcore2x for more information +* Please use the Diagnostics Guide at https://github.com/aspnet/SignalR/wiki/Diagnostics-Guide to collect server-side and client-side logs and network traces if possible. Please **do not** put the traces and logs in the Issue text as they are quite large. The Diagnostics Guide describes how to attach them to the issue. -When in doubt, feel free to file the issue, we're happy to help answer questions. We also suggest using the `asp.net-core-signalr` tag on StackOverflow to ask questions. \ No newline at end of file +When in doubt, feel free to file the issue, we're happy to help answer questions. We also suggest using the `asp.net-core-signalr` tag on StackOverflow to ask questions.